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Why Was My Cigna LTD Claim Taken Over By New York Life?

If you have a long-term disability claim under a Cigna/LINA policy, then you probably noticed that all communications regarding your claim are now made under the New York Life name. That is because in December 2020, NYL finalized it acquisition of Cigna’s life, accident, and disability insurance business.

New York Life (“NYL”) is the largest mutual insurer in America and with Cigna under its umbrella, it is among the top insurers for life, accident, and disability insurance. Previously, New York Life mainly provided individual disability insurance and not ERISA-governed group policies. With Cigna now a part of the company, a large piece of their business will be group disability insurance policies.

What does this mean for your Cigna LTD claim?

In theory, nothing. Nothing should change with the handling of your LTD claim except that the letters and communications will show New York Life instead of Cigna. It is possible NYL will conduct a sweep of the existing claims and perhaps conduct reviews and potential denials.

As is true with any LTD claim, you should keep an eye on any correspondence or requests for information and respond promptly. If NYL requests updated forms or medical records, provide it as soon as you can. Do not give them an excuse to terminate your claim.

If you are concerned about NYL taking over your Cigna claim, call today to speak with one of our experienced disability insurance attorneys. We are very familiar with Cigna and NYL can help guide you through the process.

Help from a Lawyer with Expertise in Disability Insurance

Disability insurance law is complex. Hiring an experienced disability attorney is important. Because all disability lawyers at this law firm focus on disability insurance claims, we have expertise in disability insurance law.

That means we have:

  1. Experience with every major disability insurance company;
  2. A proven track record of success by winning major disability lawsuits;
  3. Recovered millions of dollars in disability benefits for clients;

And, we never charge fees or costs unless our clients get paid.

The firm can help at any stage of your disability insurance claim, including:

Because federal law applies to most disability insurance claims, our lawyers are able to represent clients across the country.

Contact Dabdoub Law Firm today at (800) 969-0488 or fill out the online contact form to speak with an experienced attorney about your case.