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Long-Term Disability Appeal Submitted to Hartford for Florida Medical Assistant with Chronic Pain

Long-Term Disability Appeal Submitted to Hartford for Florida Medical Assistant with Chronic Pain

What to Know:

  • A former medical assistant was diagnosed with multiple debilitating conditions including chronic fatigue, tremors, and fibromyalgia.
  • After initially approving LTD benefits, Hartford terminated her claim, alleging she could return to work.
  • A comprehensive Functional Capacity Evaluation (FCE) and strong provider support confirmed she is unable to work in any occupation.
  • Dabdoub Law Firm focuses exclusively on disability insurance claims and helps professionals nationwide win their cases.

Former Medical Assistant Appeals Disability Benefit Termination

A woman in Florida who worked as a medical assistant was forced to stop working due to a long list of serious medical conditions. While her long term disability claim was initially approved by Hartford Life and Accident Insurance Company, her benefits were later terminated when the insurer claimed she could return to work in “any occupation.”

The claimant filed an appeal challenging this determination and submitted extensive medical and non-medical evidence proving her continued disability.

Diagnosed with Multiple Disabling Conditions

The claimant’s health rapidly declined following a spinal cord stimulator removal that led to a spinal infection, along with a subsequent COVID-19 diagnosis and chronic Epstein-Barr virus. She was already experiencing tremors and fatigue, but her condition worsened significantly afterward.

Her diagnoses include:

Despite ongoing treatment, the medical evidence confirms remains unable to engage in full-time or part-time employment.

Objective Testing Confirms Disability

To support her LTD appeal, the claimant underwent a two-day Functional Capacity Evaluation (FCE) administered by a licensed physical therapist. The results were then reviewed and validated by an independent occupational therapist.

Key findings included:

  • She did not meet the minimum functional level necessary for even sedentary work
  • She was unable to sit for more than one-third of a typical workday
  • The evaluation was deemed valid and consistent with her reported symptoms and medical records

After reviewing the FCE findings, her primary care provider confirmed the testing represented her patient’s functional limitations and further confirmed that she e is unable to sustain full-time employment in any capacity.

Imaging and Diagnostics Support Functional Limitations

The appeal also included years of imaging results and diagnostic tests, such as:

  • MRI findings showing degenerative disc disease in the cervical, thoracic, and lumbar spine
  • EMG studies indicating chronic radiculopathy
  • CT scans and ultrasounds confirming arthritis, vascular irregularities, and joint deterioration

These objective records align with her reported pain, weakness, and inability to perform physical tasks consistently.

Personal Statements Corroborate Limitations

The claimant submitted statements from individuals close to her, including a friend and a sibling who assist her with daily tasks. They described:

  • Tremors impacting her coordination and dexterity
  • Debilitating pain requiring physical assistance for basic movements
  • Significant dizziness and weakness following head tremors

These firsthand accounts help illustrate the daily impact of her medical conditions and corroborate the reported restrictions and limitations further supporting her inability to work.

Hartford’s Reversal Lacked Justification

The long term disability appeal strongly contested Hartford’s termination of benefits, which relied heavily on its own internal physician review. Notably, even Hartford’s reviewing doctor acknowledged the claimant’s serious chronic conditions and lack of improvement, yet still concluded she had no restrictions on work hours.

This contradiction, along with Hartford’s failure to properly weigh the FCE and treating provider opinions, formed the basis of the appeal.

A Clear Case for Reinstating LTD Benefits

This appeal presents compelling evidence includingmedical records, imaging, provider support, personal statements, and validated functional testingthat the claimant remains disabled under the terms of the LTD policy. There is no doubt she is unable to perform any occupation, let alone her prior role as a medical assistant. Given the weight of the evidence, it is clear she was entitled to ongoing LTD benefits.

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